Introduction

HappyPanda is a modern feedback and survey platform that helps businesses collect, analyze, and act on customer feedback. With a lightweight embeddable widget, comprehensive dashboard, and powerful integrations, HappyPanda makes it easy to understand what your customers think.

What HappyPanda Helps You Do

Collect customer feedback seamlessly through an embeddable widget
Analyze feedback with analytics
Act on insights through integrations with Slack, Linear, and custom webhooks
Engage customers with targeted surveys (NPS, CSAT, PMF, CES)

Why HappyPanda?

Easy to Install

Add a single line of code to your website and start collecting feedback in minutes.

Multiple Survey Types

NPS, CSAT, PMF, CES, and Feedback surveys - choose the right format for your needs.

Real-time Insights

View feedback as it comes in with trend visualization.

Powerful Integrations

Send feedback to Slack, Linear, or any webhook endpoint automatically.

One-Line Installation

Add HappyPanda to any website with a single script tag:

<script
  src="https://cdn.happypanda.ai/widget.js"
  data-project-id="your-project-id"
></script>

The widget automatically fetches your survey configuration and displays a feedback button on your site.

Survey Types

HappyPanda supports multiple survey types to fit different use cases:

Survey Type	Purpose	Best For
Feedback	General feedback collection	Feature requests, bug reports
NPS	Net Promoter Score (0-10)	Measuring customer loyalty
CSAT	Customer Satisfaction (1-5)	Post-interaction feedback
PMF	Product-Market Fit	Understanding product value
CES	Customer Effort Score	Measuring ease of use

Survey Modes

Always-On Surveys

Permanent feedback forms that are always available to users. Perfect for:

General feedback collection
Feature requests
Bug reports
Continuous listening

Scheduled Campaigns

Time-limited surveys that run for a specific period. Ideal for:

NPS campaigns
Post-purchase CSAT
Quarterly check-ins
Event-specific feedback

Key Features

The HappyPanda widget is only ~77 KB gzipped and loads asynchronously, so it won’t slow down your website. It works on desktop and mobile devices with full responsive design.

Visual Survey Builder

Create beautiful surveys without writing code:

Customize colors and theme (light/dark/auto)
Choose from 8 launcher icons
Position anywhere on screen
Edit all text and labels

Analytics Dashboard

Track your feedback with:

Response trends over time
NPS/CSAT score calculations
Export to CSV or JSON

Integrations

Act on feedback instantly:

Slack - Get notifications in your team channels
Linear - Automatically create issues from feedback
Webhooks - Send data to any system
Email - Receive digest notifications

How It Works

Sign up at happypanda.ai
Create a project for your website or app
Design your survey using the visual builder
Install the widget with one line of code
Collect feedback and view it in your dashboard

Use Cases

For SaaS Products

Collect feature requests, bug reports, and general feedback directly from users while they’re using your product.

For E-commerce

Measure customer satisfaction after purchases or specific interactions on your site.

For Product Teams

Track product-market fit and understand how well your product meets customer needs.

For Customer Success

Monitor customer health through Net Promoter Score (NPS) surveys.

For Marketing

Gather testimonials, understand customer pain points, and identify marketing opportunities. Collect feedback on campaigns or gather quotes for case studies.

Getting Started

HappyPanda is a cloud-hosted SaaS platform with:

No infrastructure management
Automatic updates and maintenance
Built-in CDN for widget delivery
Enterprise-grade security and reliability

Next Steps

Quick Start Get up and running in 5 minutes

Installation Different ways to install the widget

Explore Features See all features and capabilities

Integrations Connect to Slack, Linear, and more